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Evidence Guide: CHCCSM012 - Coordinate complex case requirements

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCSM012 - Coordinate complex case requirements

What evidence can you provide to prove your understanding of each of the following citeria?

Establish coordination function.

  1. Work with the person to determine and agree on the service provision requirements.
  2. Develop a plan with the person to identify appropriate services, their availability and expected outcomes.
  3. Obtain person’s consent to identify and exchange information with other services they are engaged with or being referred to.
  4. Negotiate and agree on collaborative working arrangements and services to be provided.
Work with the person to determine and agree on the service provision requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a plan with the person to identify appropriate services, their availability and expected outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain person’s consent to identify and exchange information with other services they are engaged with or being referred to.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate and agree on collaborative working arrangements and services to be provided.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support the person to access multiple services.

  1. Identify, implement and maintain duty of care responsibilities.
  2. Provide information to the person about the coordination role.
  3. Work with the person to establish their communication requirements and preferences.
  4. Assess the person’s needs for interpreter and translation support and arrange access if required.
  5. Work with the person and other services to identify barriers to attaining outcomes.
  6. Work with the person to prioritise needs and communicate these with service providers.
  7. Facilitate meetings to coordinate responsibilities and roles.
  8. Work with other services to minimise person’s confusion and concerns in a coordinated manner.
Identify, implement and maintain duty of care responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to the person about the coordination role.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with the person to establish their communication requirements and preferences.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the person’s needs for interpreter and translation support and arrange access if required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with the person and other services to identify barriers to attaining outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with the person to prioritise needs and communicate these with service providers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate meetings to coordinate responsibilities and roles.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with other services to minimise person’s confusion and concerns in a coordinated manner.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor person’s progress.

  1. Facilitate communication between service providers to identify and manage service duplication.
  2. Work with the person and services to monitor progress toward the person’s goals.
  3. Obtain the person’s feedback about services.
  4. Identify and implement further support required to meet changing needs and progress towards the person’s goals.
  5. Complete documentation in accordance with organisational policy and procedures.
Facilitate communication between service providers to identify and manage service duplication.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with the person and services to monitor progress toward the person’s goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain the person’s feedback about services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and implement further support required to meet changing needs and progress towards the person’s goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation in accordance with organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge